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hyunGPT's Privacy Policy

Effective: April 16th, 2023

Updated: August 8th, 2025

Welcome

The manner in which we obtain, utilise, maintain, safeguard, and disseminate your personal data in connection with our services is described in this Privacy Policy. By using our Platform, including if you are in a guild (server) that has our services in, you agree to our Policies. It's crucial that you read this policy in its entirety, but to get you started, below is a summary:

  • We care a lot about privacy. We are dedicated to building a community where individuals may connect and find a place to belong. An essential component of their purpose is respecting user privacy.
  • We do not sell any information. Our bot's revenue comes from subscriptions and paid services, not from the sale of your personal data to outside parties.
  • We only store information that is required. We just need the information needed to operate, offer, and maintain our services and store local data to your account.

Information we collect

We only collect information necessary for the bot to function, and you only optionally give us any information that is personal.

Account Information. When a user interacts with hyunGPT by chatting or using commands, the bot may store the user's Discord User ID, username(s) and avatar for the purposes of providing a personalized experience and ensuring the proper functioning of the bot.
Guild Information. For the purpose of keeping the bot functioning for your guild, we may also record information about a guild, such as their ID, name, and icon.
Information from actions you take. When you chat with hyunGPT, your messages are saved and encrypted in a database very far away.
Content you upload. This includes any content that you upload to the service like images or files for the purpose of providing it you in other Features. We do not store any message or voice content outside of what is provided to the chatbot.
Other information you provide directly to us. As you use hyunGPT, you could have the choice to provide more information. For example, you might contact our Support staff with information or take part in surveys where you can comment on the services.

How we use your information

We use your information for the following purposes:

To provide you access to the Features. We use your information to deliver the features of the bot to you. For instance, while utilising the chatbot features, we will record the previous messages in our database along with your Discord Identification Number ("ID") and Display Name. This way we can identify who sent what messages and keep the conversation coherent.
To make certain features work. If your guild has selected specific channels for hyunGPT to respond in, the bot will process all messages in those channels to provide chat responses. We do not log or store message content beyond what is necessary for chat functionality.
To reach out to you. In order to communicate with your account, such as to provide promotions or provide feedback on partner programme applications, we utilise your information. Additionally, we could contact you in relation to significant changes to our policies or products.
To offer client support. Your information is used by us to reply to inquiries regarding our goods, our chatbot, our website, and to look into any bugs or problems.

Owing to our bona fide commercial interests:

To protect our Platform. We utilise information to protect the security of our services, stop abuse, and terminate users who violate our Terms of utilise and other rules.
To give an update on the state of our business. We track the essentials of our Platform, such as command use tracking and the total number of guilds utilising the bot, as well as financial reporting and regulatory requirements, using the information you provide.
To advertise our services on our and other Platforms. We may directly inform you about our premium services and other Features via our services' commands or our website; we may also advertise on other platforms. To help deliver our ads, we utilise the information you provide.
To enhance our offerings. In order to improve the user experience, we utilise the information you provide to help us better understand how users engage with our services, such as which Features are used the most.
To contact you. Your information could be used to notify you of new Features we believe you'll enjoy. Your consent to receive marketing messages would have been given.

Third-Party

When you use our website or subscribe to our services, we may collect certain information through third-party platforms such as Patreon, which handles our subscription and payment processing. This may include your name, email address, payment details, and other information necessary to manage your subscription and provide access to premium features.

We do not store your payment information on our servers; all payment processing and sensitive data are securely managed by Patreon. Please review Patreon's Privacy Policy for details on how they collect, use, and protect your data.

Process of deleting your data

We take data deletion requests seriously, and we provide our users with the ability to delete their data upon request. You can request to have your data deleted through our support server. Please note that data deletion requests cannot be made through email.

Upon receiving a data deletion request, we will take all necessary measures to ensure that your data is deleted promptly and securely. We understand that your privacy is important, and we are committed to protecting it to the best of our ability.

Please note that there may be certain instances where we are unable to delete your data due to legal or regulatory requirements. In such cases, we will notify you and provide you with an explanation of why we cannot fulfil your request.

Protecting your data

We recognise how crucial it is to safeguard your privacy and data. Although we don't keep any sensitive data on file, we nonetheless take a number of precautions to secure your data as much as we can.

Strong digital security barriers are in place on our systems and databases to block unauthorised access and safeguard your information from online dangers.

Furthermore, our infrastructure is secured by third-party service providers that construct physical security barriers around our sources, preventing any physical intrusion or theft. To secure your data, we only cooperate with trustworthy third-party service providers who adhere to stringent privacy and security rules.

We are aware that preserving a fruitful business relationship requires your faith in us. We are dedicated to protecting your information, and we'll make every effort to keep it as private and secure as possible.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us using the email below:

hyunGPT Bot

United States

hyungptbot@gmail.com